Betjee App Privacy Policy
— Your Data, Your Rights

1 Who We Are

Betjee app (referred to throughout this policy as "betjee app," "we," "us," or "the Platform") operates the online gaming and sports betting platform available at betjeeapp.onl and through the betjee app mobile application. This Privacy Policy applies to all users who access the platform, register an account, make deposits in PKR, place bets, or use any feature of betjee app.

This policy is written in plain English so that players in Pakistan can clearly understand what happens with their data. If you have questions after reading this, you are welcome to contact the support team — details are at the bottom of this page.

2 Data We Collect

Betjee app collects personal data that is necessary to operate the platform, verify your identity, process your transactions in PKR, and deliver the gaming and betting services you sign up for. The types of data we collect include:

We only collect data that is relevant and necessary for the purposes described in this policy. We do not collect sensitive personal data such as religious beliefs, health data, or political opinions.

3 How We Collect Your Data

Betjee app collects your data through the following means:

• Direct input: Information you provide when registering, updating your profile, contacting support, or completing verification steps.
• Automated collection: Technical and usage data collected automatically when you visit the betjee app website or use the mobile application — including via cookies and similar tracking technologies.
• Transaction records: Data generated when you deposit PKR, request a withdrawal, or complete a payment via JazzCash, Easypaisa, Raast, bank transfer, or card.
• Gaming activity: Records of bets placed, games played, and outcomes — generated automatically as you use the platform's betting and casino features.
• Third-party verification: In some cases, identity or payment information may be cross-checked with relevant verification services as part of our security and due diligence process.

4 Why We Use Your Data

The data betjee app collects is used for the following specific purposes:

• To create and manage your betjee app account and verify your identity and age (18+ requirement).
• To process deposits and withdrawals in PKR and maintain accurate transaction records.
• To provide access to the platform's gaming, live casino, sports betting, bingo, and other features.
• To detect and prevent fraud, money laundering, suspicious betting activity, or any other abuse of the platform.
• To send you important account notifications, security alerts, and transaction confirmations via email or SMS.
• To improve the betjee app platform based on how players use it — including which games and betting markets are most popular.
• To personalise your experience on the platform, such as showing relevant promotions or preferred betting markets like PSL, T20, and cricket.
• To comply with any applicable legal or regulatory obligations that betjee app is subject to.

5 Sharing Your Data

Betjee app does not sell, rent, or trade your personal data to any third party. However, in certain specific circumstances, your data may be shared with trusted parties as follows:

• Payment providers: When you make a deposit or withdrawal, your transaction details are shared with the relevant payment provider — such as JazzCash, Easypaisa, Raast, or your bank — solely to process that transaction.
• Technology service providers: Betjee app works with carefully selected technology partners who help operate the platform — such as server hosting, fraud detection, and customer support tools. These providers are contractually required to handle your data securely and only for the purposes betjee app specifies.
• Identity verification services: In cases where verification of your identity is required, limited data may be shared with a verification service provider for that purpose only.
• Legal requirements: Betjee app may disclose data if required to do so by a valid legal process, court order, or to protect the rights, property, or safety of the platform, its staff, or its users.

In all cases of data sharing, betjee app requires that the receiving party maintains appropriate data security standards and uses your information only for the specified purpose.

6 Payment Information

All financial transactions on betjee app are conducted in PKR. The platform supports deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards, and other supported mobile wallets.

When you make a payment on betjee app, your payment details are processed directly by the relevant payment provider. Betjee app does not store your full card number, JazzCash PIN, Easypaisa password, or any other sensitive payment credentials on its own servers.

• Transaction records — including the amount in PKR, the payment method type, and the date — are stored by betjee app for account management and fraud prevention purposes.
• For chargebacks, disputed transactions, or payment investigations, betjee app may share relevant transaction records with the applicable payment provider.
• Betjee app uses secure, encrypted connections for all financial data transfers.

7 Cookies and Tracking Technologies

Betjee app uses cookies and similar technologies on its website and app to give you a better experience. Cookies are small data files stored on your device that help the platform remember your preferences and session details.

The types of cookies betjee app uses include:

• Essential cookies: Required for the platform to function correctly — for example, keeping you logged in during your session or remembering your language preference.
• Analytics cookies: Help betjee app understand how players use the platform — such as which pages are visited most often, how long sessions last, and which games or betting markets are most popular. This data is aggregated and anonymised.
• Preference cookies: Remember your settings and preferences on the platform so you do not have to reset them every time you visit.
• Security cookies: Help detect and prevent fraudulent or suspicious activity on your account during your session.

You can manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may affect your ability to use certain features of betjee app, including staying logged in.

8 Data Retention

Betjee app retains your personal data for as long as your account is active and for a reasonable period after account closure, in order to meet legal, financial, and security obligations.

• Account and identity data is retained for the duration of your account and for a defined period after closure to allow for dispute resolution and compliance purposes.
• Transaction records in PKR are retained for the period required to satisfy financial record-keeping obligations.
• Gaming and betting activity records are retained for security, fairness verification, and responsible gaming monitoring purposes.
• Technical and usage data collected via cookies or logs is typically retained for a shorter period and may be anonymised after that time.

When your data is no longer required for any of the above purposes, betjee app will securely delete or anonymise it in accordance with standard data management practices.

9 Your Rights Over Your Data

As a registered player on betjee app, you have the following rights regarding your personal data:

• Right to access: You can request a copy of the personal data betjee app holds about you at any time.
• Right to correction: If any of your personal data is inaccurate or out of date, you can ask for it to be corrected. For basic details like your contact number or email, you can update these directly in your account settings.
• Right to deletion: You can request that betjee app delete your personal data. We will action this where no overriding legal, financial, or security obligation requires us to retain it.
• Right to restrict processing: In certain circumstances, you can ask betjee app to limit how your data is used while a concern or dispute is being reviewed.
• Right to withdraw consent: Where your data is processed on the basis of your consent — such as marketing communications — you can withdraw that consent at any time without affecting your account.
• Right to account closure: You may close your betjee app account at any time by contacting support. Any real money balance will be returned via your registered withdrawal method after applicable checks.

To exercise any of these rights, contact the betjee app support team with your registered account username and details of your request. We aim to respond within a reasonable timeframe.

10 Data Security

Betjee app takes the security of your personal data seriously. The platform uses a combination of technical and organisational measures to protect your information from unauthorised access, loss, alteration, or disclosure.

• All data transmitted between your device and betjee app is encrypted using SSL (Secure Socket Layer) technology.
• Passwords are stored in hashed form — betjee app does not store your password in plain text and our staff cannot read it.
• Access to player data within betjee app's systems is restricted to authorised personnel only, on a need-to-know basis.
• Regular security assessments and monitoring are conducted to identify and address potential vulnerabilities.
• In the event of a data security incident that affects your personal data, betjee app will notify affected players in a timely manner and take steps to contain and remediate the issue.

11 Children and Minors

Betjee app is strictly an adult platform. You must be at least 18 years of age to register, deposit, or use any feature of the platform. Betjee app does not knowingly collect, store, or process personal data belonging to individuals under the age of 18.

If we discover or are informed that an account belongs to a person under 18, that account will be immediately suspended, all associated data will be reviewed, and the account will be permanently closed. Any deposits made will be subject to review before any refund is considered.

If you are a parent or guardian and believe your child has registered on betjee app, please contact our support team immediately so we can take the appropriate action.

12 Changes to This Privacy Policy

Betjee app may update this Privacy Policy from time to time to reflect changes in the platform, data practices, or applicable requirements. When material changes are made, registered players will be notified via the platform or through their registered contact details.

The "Last Updated" date shown at the top of this page always reflects when the most recent version of this policy was published. We encourage you to review this policy periodically to stay informed about how betjee app protects your data.

Continued use of betjee app after an updated policy has been published constitutes your acceptance of the revised terms. If you disagree with any changes, you may close your account by contacting support.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data betjee app holds about you, please get in touch with the support team. You can also visit the FAQ page for answers to common questions.

You can also review your rights and responsibilities in full by reading the Terms and Conditions and the Responsible Gaming page on betjee app.